Plans & pricing

Brian Park
Jan 6 '18 ยท 13 min read ยท 680 views
We offer four different pricing plans (from free to enterprise). Here, we'll walk through each one and what it means to upgrade or downgrade your workspace. For an in-depth guide to billing & payment processing, go here. We've also included an extensive FAQ at the bottom of this article.
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Note: You can have multiple workspaces per account. Each of your workspaces can be on a different plan, and you are billed per workspace.

Plan options

Each paid plan comes with a distinct set of features. It's possible to use Notion for free indefinitely, depending on your use case and with certain limitations. Here's a rundown:

Free Plan

  • Costs $0.
  • You can invite unlimited members to work with you on Notion.
  • You can export all of your Notion content at once as Markdown or HTML, but not PDF.
  • You get 1,000 blocks to work with. (Content blocks include paragraphs of text, bullets, images, embeds, headings, etc.)
  • You can upload up to 5 MB of files.

Personal Plan

  • Costs $4 per month if you pay for Notion yearly.
  • Costs $5 per month if you pay for Notion monthly.
  • You can't invite additional members (but you can invite guests to individual pages).
  • There is no block limit.
  • There is no file upload limit.
  • You get permission controls that will prevent guests from sharing your content.
  • Our support team will prioritize your messages.
  • Access version history of any page for up to 30 days.
  • Export all of your Notion content at once as Markdown or HTML, but not PDF.
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Tip: Personal Plans are free for students & educators! More on that here โ†’

Team Plan

  • Costs $8 per member per month if you pay for Notion yearly.
  • Costs $10 per member per month if you pay for Notion monthly.
  • You can invite as many members as you want. Guests are free.
  • There is no block limit.
  • There is no file upload limit.
  • Use permission controls to assign members different levels of access (comment-only, read-only, edit-only, etc.) as needed, and to control who can share content.
  • Our support team will prioritize your messages.
  • Access version history of any page for up to 30 days.
  • Access admin settings to configure your workspace in ways other members can't edit.
  • Export all of your Notion content at once as Markdown or HTML, but not PDF.
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Tip: Startups working with one of our accelerator & incubator partners are eligible for a $1,000 USD credit towards a Team Plan! Learn more at notion.so/startups.

Enterprise Plan

  • Costs $20 per member per month if you pay for Notion yearly.
  • Costs $25 per member per month if you pay for Notion monthly.
  • Get all the same features as the Team Plan above ๐Ÿ‘†Plus:
  • Manage employee access at scale with SAML SSO. More on that here โ†’
  • Access version history of any page indefinitely.
  • Dedicated Customer Success Manager (for 100+ seats)
  • Export all of your Notion content at once as PDF (helpful for legal or compliance backups).
  • Access to all upcoming features.
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Note: If you're interested in learning more about our Enterprise Plan, you can contact us by filling out this form. We will get back to you as soon as possible!

Upgrade your workspace (desktop only)

  • Near the top of your sidebar, you'll see Settings & Members. Click on it to bring up your settings window. From there, click on Plans (or Upgrade if you're on a Free Plan).
  • Click the Upgrade button under the plan you want.
  • If you're upgrading from the Free Plan, a window will pop up to ask for your billing interval and payment information to get you started.
  • Picking the yearly billing interval saves you 20%. The total cost of your plan will display in the bottom left-hand corner of this window. It's calculated based on how many members are in the workspace, if you have any credit to apply, etc.
  • Pick your payment method. You can either pay with a debit or credit card, ACH (direct deposit), or wire transfer. Notion uses Stripe to process payments.
  • Once we've processed your payment, you'll be moved to the Billing tab of your settings, where you'll see your plan summarized:
  • If you upgrade or choose a more expensive plan in the middle of a billing interval, here's what will happen:
    • You'll receive a bill at the end of the month (even if you're on a yearly plan), charging you a prorated amount based on how long you were using the upgraded version of Notion.
    • This amount will be added to your standard payment for the month ahead (if you're paying monthly) or added to the revised amount for the rest of the year (if you're paying yearly).
    • We determine "end of month" based on the day you signed up. So even if you're paying yearly, if you purchased your plan on June 17 and upgraded on June 23, you'd see the new charges on July 17.
    • This can be complicated, we know ๐Ÿ˜…so please don't hesitate to reach out with questions!

Downgrade your workspace

Just like you can upgrade your workspace's plan at any time, you can also downgrade.
  • Go to Settings & Members and click on Plans in the sidebar of the new window.
  • To choose a less expensive paid plan, click the Downgrade button under the plan you want to choose.
  • When you downgrade to a Free Plan, your paid plan will be cancelled at the end of your billing interval. You'll be able to enjoy your paid features until then.
  • When you downgrade to a less expensive paid plan, a few things will happen:
    • We'll change your available features immediately.
    • At the end of the next month (even if you're on a yearly plan), we'll credit your account a prorated amount based on how long you've been on the less expensive plan and the difference in cost. I.e. you'll get credit back for features you weren't able to use.
    • On the same day, you'll also get a bill for the interval to come, adjusted for your new plan. The credit you get back will be applied toward this charge.
    • We determine "end of month" based on the day you signed up. So even if you're paying yearly, if you purchased your plan on June 17 and upgraded on June 23, you'd see this credit on July 17.
  • At any time, you can see a summary of your billing information and make changes in the Billing tab of Settings & Members. If you have more questions about how billing works, check out this comprehensive guide.

FAQs

  • How is the Free plan different from the Personal and Team plans?
    The largest difference is how much storage you have. With the Free Plan, you can store up to 1,000 blocks, which is a lot! (Imagine writing a third of Moby Dick).
    The Personal and Team Plans don't have any storage limit at all. They also come with advanced permissions and admin tools that are handy for collaboration, too.
  • What happens when I go over the storage limit in the Free Plan?
    You can still read, edit, and organize existing content blocks as usual, but you won't be able to add new content blocks.
    However, you can delete existing content blocks to free up your storage.
  • What is a block?
    A block is any single piece of content you add to your page, like a to-do item, an image, a code block, an embedded file, etc. Think of your page as being made up of these building blocks. Text also counts as blocks, but not every single line. Consider every paragraph or discrete snippet of text a block.
  • Can I delete blocks to free up my storage?
    Of course! It works just like the storage limit on your phone or computer. If you delete something, you will free up space for more.
  • Can I use Notion for free?
    Absolutely! Notion is completely free to use indefinitely.
    The Free Plan does have a storage cap (1,000 content blocks). That's plenty for most people, and you can always delete the content you don't need to free up storage.
    You can also upgrade to a paid plan for free by earning credit.
  • Does Notion offer student discounts?
    Notion Personal Plans are free for students and educators! Simply sign up with your school email address and you'll immediately gain access to those features.
    If you're already on a Personal Plan, change the email associated with your account to your school email address to get it for free. Much more on this here โ†’
  • How do I earn credit?
    You can earn credit by inviting people to Notion. To do this, go to the Earn Credit tab in Settings & Members. There are three ways to invite people:
    • Sending them your referral link via email
    • Tweeting your referral link
    • Copying your referral link and sending it yourself
    When someone signs up via your referral link, both you and this person will receive credit.
    You can also earn credit by completing certain actions: logging in on the web, logging in on the desktop app, logging in on the mobile app, importing your data from Evernote, and using Web Clipper on desktop and mobile.
  • How do I apply credit to my workspace?
    To apply credit, you must first upgrade to a paid plan. As part of this process, you can choose to apply some or all of your account credit to the plan.
  • Why do you need my billing information?
    We still require your billing information, even if you applied enough credit to make your first bill $0. This is because you may run out of credit in the future and we need to be able to charge your account.
  • What happens if I run out of credit?
    If you run out of credit, your account will be charged via your selected payment method.
  • Is there a maximum amount of credit I can earn?
    Yes, you can earn up to $200 in credit.
  • What are the advanced permissions in the Team and Personal Plans?
    On the Free Plan, each page can be set to Full Access, Can Read, or Can Comment permissions. These represent different levels of access for members in your workspace.
    On the Team and Personal Plans, each page will also have an additional Can Edit permission. This allows someone to edit and comment on the page, but not share with others. This is especially useful when you want to lock down page access within your team, like when you work with contractors or external collaborators.
  • What are the admin tools in the Team Plan?
    On the Free Plan, every member in your workspace has admin rights, meaning anyone can adjust team settings and invite other people to your workspace, which might not be the easiest way to keep your team's content private.
    On the Team Plan, the admin tools let you limit the admin rights to specific people only, so that only admins can change billing information or share your content externally.
    The Personal Plan is only for individuals, where admin tools do not apply.
  • How is pricing calculated for the Personal Plan?
    If you upgrade your workspace to the Personal Plan, you'll be charged a flat fee โ€” $5 if you pay monthly or $48 for the whole year if you pay yearly ($4 per month).
    Guests are free of charge, but they won't be able to access all your workspace pages, only the ones they've been invited to.
  • How is pricing calculated for the Team Plan?
    If you upgrade your workspace to the Team Plan, you'll be charged a fee per member ($10 each month if you pay monthly or $96 upfront if you choose to pay yearly). For example, if you pay per month and have 5 members, you'll be charged $50 each month.
    Guests are free of charge, but they can only access individual pages they're invited to join. In other words, guests won't be able to see all the team pages in the Workspace section of your sidebar.
  • Do you have monthly and yearly billing options?
    Yes! We offer either monthly or yearly billing options. The yearly billing option is always cheaper (close to a 20% discount). For example, the Team Plan is $10 per member per month if you pay monthly, but $8 per member per month if you pay yearly.
  • How does adding and removing members work?
    Whether you're paying monthly or yearly, your account can be charged on a monthly basis if you add members. Your account will be charged a prorated amount at the month mark based on the percentage of the billing cycle left at the time each member was added. If your usage decreased, your account will be credited in the same way.
  • What happens when I change plans?
    Upgrading or downgrading your plan works similarly to adding and removing members. Your account will be charged or credited based on the percentage of the billing cycle left at the time the plan was changed.
    If you are on a Personal Plan and invite additional members to your workspace, you will automatically be upgraded to a Team Plan and charged for each additional member per the Team subscription ($10 monthly or $96 yearly).
  • What happens if I cancel my paid plan?
    When you cancel your plan, you'll remain on the plan until the end of your billing interval with full access to your previous plan's features. They'll shut off at the end of the interval.
  • What happens if my payment fails? (E.g. my credit card expired.)
    We'll send an email to the address associated with your account after each failed payment. Payment may be retried up to 4 times within the next month. After this, if the payment did not succeed, you will be downgraded to a Free Plan.
  • Can I change my payment method?
    You can change your payment method at any time in Settings & Members โ†’ Billing.
  • Do you offer refunds?
    We don't offer refunds, however we do have an account credit system. If your plan is downgraded (or if you've subtracted members) during your billing period, your account will be credited accordingly. The next time your account is charged, any remaining balance will be used before we charge you again.
  • Do you have a Service-Level Agreement (SLA)?
    We do not offer a standard SLA. For teams with more than 100 members, we can offer a custom SLA. Please contact us for details.
  • How does import affect my block storage limit?
    Content added via import doesn't contribute towards your workspace's storage limit. We want to make sure you get started with Notion as smoothly as possible ๐Ÿ˜™
  • How is my payment processed?
    We use Stripe to process your payment. It's the same payment provider used by products like Twitter, Pinterest, and Lyft. We do not handle your credit card information directly.
  • Does Notion support multiple teams?
    Yes! You can use the same email address to create or join additional workspaces for different teams. However, each workspace will have to be upgraded individually. You can keep different teams in the same workspace by grouping members into within a single workspace and assigning them different permissions.
  • Can I change my plan settings on mobile?
    No, you can only make modifications to your Notion plan on desktop or web.

Related guides

Something we didn't cover? Message us in the app by clicking ? at the bottom right on desktop (or in your sidebar on mobile). Or email us at team@makenotion.com โœŒ๏ธ
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